There is a charge for the use of the self- service launderettes and it is coin operated. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. Residents of all other countries should contact the nearest representative embassy or consulate for proper information. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). During our regular business hours, please call: 1-800-426-0327. Actually the Non-Smokers are very rarelys een siting on their balconies!.. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. po. All cash advances are subject to restrictions. its most convenient for you, 24/7. In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Stateroom: Your stateroom is furnished with a ship-to-shore telephone which enables you to easily call anywhere in the world, 24 hours a day (inquire with Guest Services for the latest pricing). This ship ID card serves as your identification for security procedures when embarking anddisembarking the ship, and for making purchases on board. Each item is authentic and many are branded with designer names you have come to trust. Some clearances will require face to face inspections, details will be communicated to you onboard. Five ships in the Holland America fleet are not operational yet, and will all start operations in the spring of 2022. The cruise company is a subsidiary of Carnival Corporation & plc, and operates out of Seattle, Washington. party to be disembarked in a non-U.S. port. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Payment of any fines levied is the responsibility of the individual guest. It is essential that we be notified of any special medical, physical or other requirements you may have (including whether you intend to bring a scooter with you) as soon as possible, preferably at the time of booking, so that we may make our best effort to accommodate you. Please go on with this policy and minimize the smokers space. Smoking is not allowed in restaurants, bistros/cafs and lounges as well as theaters. The luggage tags are clearly marked with your ship name. hello we are planning in febuary 2020 to cruise with hooland cruises like the nieuw statendam or the nieuw Amsterdam, can you please tell me if there is smoking in the casino or else where, its just because we are smokers and we would like to know before we book ty. You should be a part of a contest for one of the My husband smoked for years inside our home, and it has been SO nice since he quit serveral years ago.)). Very Good. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Well done! . Please remember that important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video orelectronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. For complete details on plans and full terms and conditions, please visit www.att.com/cruiseships. Safety begins with the design of our ships. Be certain to bring along a record of all your vaccinations. No smoking of any kind will be permitted on any stateroom verandah. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on. Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. The new guidelines are in place effective immediately onboard all of its ships and will remain in place through March 2022. DesignatedSmokingAreas Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. We'll send you a weekly newsletter to your inbox. Cash deposits can be made on the last day of the cruise. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. greatest blogs on the web. *Masks are required on the ship indoors on Alaska cruises that sail between Whittier to Vancouver and on buses/trains on Cruisetours. As is already the case, cigar and pipe smoking is not allowed inside. Choose from a wedding on board one of our ships or at a land destination. Is this a permanent change, or just due to Covid? Sea View Bar area Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Once completed, all guests will be allowed to disembark. Holland America Line Makes Masks Mandatory Nearly all major cruise. The Retreat Bar area For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. Casino (designated nights, active players only) ahead and pack some anti-diarrheal medication with your other medications. All mail is subject to local postal office procedures and rates in the port mailed. In de cabin niet roken fantastisch maar overdrijf het niet, rook vrij balkon If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. But Ive lived 37 years with a smoker. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Thank you! In most cases this is paid by each guest upon check-in and may have to be paid in the local currency. However, effective on voyages commencing July 1. bars, the shops, spa, shore excursions. You can plan a special romantic cruise to the Greek Isles or an enriching vacation in . Personal training and specialty classes such as yoga and Pilates are available for a nominal fee. Please note that this is a U.S. government regulation over which Holland America Line has no control. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. To learn more about Holland America Lines ongoing commitment to environmental stewardship and conservation in all of our operations, visit hollandamerica.com/sustainability. Just read that someone was on Rotterdam last week and smoking was once again allowed in the casino. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. I get just as annoyed with some perfume that is dumped on i dont see a section for that. Problem solved, put all balcony smoking passengers on the starboard side & non smokers port side. Holland America Line reservesthe right to substitute products when specified brands are not available. Co-chair of the Kent County Opioid Task Force. . Also, be sure to enjoy the Compass book located in your stateroom. In order to make returning home as smooth and easy as possible, please take note of the following tips. Needless to say, I will no longer sail on any cruiseline that enforces this rule! Rest assured that your passport will be fully secured by our staff. It is disgusting, and made me ill. We cancelled our next cruise on Holland America! Way to go HAL! I pay for my balcony,and I am a very considerate smoker. We have a great responsibility to safeguard the well-beingof people and the oceans we sail upon. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. Minors under the age of 18 traveling to foreign countries must be accompanied by a parents or guardian. If you are pregnant, please provide a medical note from your physician stating the expected due date and confirming your medical fitness to travel. Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. progressive jackpots to a parade of poker games is there for your enjoyment. This cruise line visits 7 continents and over 320 ports worldwide while embarking from all types of ports, from convenient close-to-home ports to far-away exotic departure ports. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. starboard, varying by ship. Guests with pre- or post-cruise hotel packages may want to bring converters and/or adapters for their hotel stay. Allsuch requests should be made before sailing through your travel advisor. . Smoking Policies. Teens Program (ages 13 17): There are no registration or sign in/out procedures for teen programming. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Most evenings smart casual attire is appropriate. That staterooms will now be non-smoking areas is a responsible and positive policy that we welcome wholeheartedly. This leaves me to deal with people who start drinking from the minute they wake in the morning until they pass out at night!! designated smoking areas. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. As a person who loves cruising and a smoker, im delighted that Holland America still allows smoking on private verandas! I just left a post regarding the smoking on veranda, which Im in favor of but felt I needed to add another statement to it. For voyages that are scheduled to end outside the U.S., a passport that is valid for six months beyond the completion date of your travel is required. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Reducing waste:Our waste management approach focuses on reducing the volume and toxicity of waste we generate. You will need to provide health certificate documentation for the animal in your ports of call. All documentation and immunization requirements are established by government authorities and not by Holland America Line. : At some point in your travels you may experience an emergency. Wine purchased during company-sponsored shore excursions that visit local wineries are exempt from the on-board corkage fee (offer limited to one bottle of wine per person). Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. These requirements are established by the countries you are visiting and not by Holland America Line. While smoking itself does not spread COVID-19, the cruise line wants to prevent guests from removing their masks inside the casino. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. You should have it available at the gangway when disembarking so please DO NOT pack it in your tagged luggage. Oak Room (Noordam only, including cigar and pipe smoking) There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Some ships (Koningsdam, Nieuw Statendam, Amsterdam, Maasdam, Volendam, Zaandam, Rotterdam and Veendam) also allow smoking in the casino, but only on certain nights and only whilst playing. Book early and receive the Have it All Early Booking Bonus offer FREE upgade Elite beverage package Premium Wi-Fi package. Kids 12 and under can eat for half off or order for free from the regular kid's menu. Up to US$300 shore excursion credit (based on . What I find very interesting is the majority of the biggest complainers are people who have smoked in the past, I think the smell of smoke is just to tempting for them :) Have a happy day everyone! Guest Services staff will provide you with details on the times and meeting location where staff will be available to assist you in disembarking the ship. I dont mind not being able to smoke in the rooms I respect that.People should still be allowed to smoke on the verandah,and perhaps put smokers on one side of the ship.I do not smoke outside on my verandah if my neighbor is outside.I tolerate everyones cologne and perfume do you think thats ok for people when you are trying to enjoy your dinner?If cruise ships become non smoking I will never cruise again and my husbnd a non smoker wont either.I think maybe we should do away with alcohol too.I really cant tolerate a drunk. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags. Julie. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. Guests are recommended to use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire., Also Read: Multiple Sailings Canceled for MSC Cruise Ship Due to Restrictions. If these have not yet been provided, please ask your Stateroom Steward. I believe in being fair to everyone but that rule is rediculous. The luggage tags are clearly marked with your ship name. Please consider placing smoking ban on verandahs; bars and casino. What is Holland America's beverage and alcohol policy? I personally smoke cigars and have stopped cruising on any ship that doesnt have a cigar lounge. 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