Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. Enter employee name to find & verify emails, phones, social links, etc. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. The second phase, expected to be available later this month, will include direct payments to the business community. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. ALPI can be reached at 844-356-8138. The water in the more than 100 units at Pine Creek Village, finally came on Friday morning. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. This service is offered at the discretion of FPUA to Customers who meet these terms and conditions. I have read this disclosure and agree that FPUA and its Authorized Agents may contact me as described above. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. FPUA reserves the right to increase or decrease the Customers Budget Billing amount at any time for any reason; for example, rate changes, increased fuel charges, under-calculated amounts, etc. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice.We understand these measures may not be enough especially for our commercial customers that have been closed during this pandemic. The food variety includes Greek, Latin, BBQ ribs & chicken, seafood, Americana, and various snack items. (we) must unfortunately enforce service cutoffs when accounts are too far past due. - Manage notification subscriptions, save form progress and more. Please call customer service at 772-466-1600, ext. You can pay your bill online or just check the status of your account. When developers come in an area they are interested in building immediately, Tompeck said. Click here to view the flyer from Florida Community Health Centers, Inc. COVID-19 Update: As FPUA continues to follow its Pandemic Response Plan, we are implementing the following procedures to protect the health and safety of both our customers and staff: Thank you for your help in keeping the possible spread of COVID-19 to a minimum. Pay by Text. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. How can I contact Fort Pierce Utilities Authority about my bill? There is always great music, great food, and a great time waiting for you. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. Municipal utilities are consumer-owned and not-for-profit, so providing affordable, safe, and reliable power is our first priority. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. jdoe@fpua.com) being used 100.0% of the time. The company is a community-owned electric utility that provides water, wastewater, natural gas, and Internet services. Extra personnel will be available to answer incoming calls. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Please limit one person per account. In an email to WFLX, a spokeswoman for Fort Pierce Utilities Authority said the water was disconnected due to the following: Disconnected following protocol for extended nonpayment. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Customers can make payments at the 24-hour Kiosk located on the west side of the building. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. Theyd get stuff fixed.. Below are a few links to frequently requested information. Additional information will be provided when an appointment is scheduled. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. Fees No fee if paying by Check, cash or Money Order. Click here to view the flyer from Florida Community Health Centers, Inc. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. Fort Pierce Utilities Authority (FPUA) is continuously monitoring the situation surrounding COVID-19 and is diligently working to develop programs that are responsive to customer needs. As a reminder, there are a variety of other options available to pay utility bills and request account services that do not require a visit to the Customer Service lobby including: For additional information please call FPUA Customer Service at 772-466-1600, ext. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. Details on this program will be released soon. Then, the remaining balance can be paid over a period of six (6) months. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. You will receive a monthly email letting you know your statement is available and a reminder email when payment is due. Please call customer service at 772-466-1600, ext. FPUA will closely monitor the coronavirus situation daily and recommendations from the Centers for Disease Control to determine a re-opening date. 3900 Monday through Friday, 9 am to 5 pm. Easy to Set-up, Easy to Use. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. 772.466.1600. WELCOME TO THE ONLINE PAYMENT CENTER. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Pay Your Bill Online. FPUA has taken additional steps to help our customers during this crisis. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. If you need to make payment arrangements to avoid interruption of service, please call us at 772-466-1600 to speak to a customer service representative. We encourage you to view the many online payment options available at www.fpua.com. 3900 or visit us online atwww.fpua.com. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Optional- Enrollment allows customer to utilize all services offered. Please call customer service at 772-466-1600, ext. Customer must have a current balance with no past due account balance. The account balance will be due and payable at the time of termination. Customer must complete the Budget Billing Authorization Form. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Make sure you bring your appetite when you come to Friday Fest. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Fort Pierce complex without water after owner fails to pay utility bills, DeSantis seeks to permanently ban mandates on COVID vaccine, masks, Belle Glade woman killed after vehicle crashes into canal, Antisemitic messages, Nazi swastika projected on downtown building, Body found in wooded area of Okeechobee County, 8 people shot, 1 critically, at Fort Pierce park, Memorial to honor 17 victims killed in Parkland school shooting, Man shot on front porch of his Port St. Lucie home, Gators QB signee asks for release amid NIL mess, Person of interest identified in deadly Fort Pierce park shooting, 15-year-old riding bike to school hit by car in Port St. Lucie. Since 2007, we were awarded and have maintained the Diamond Category. Monday Music Minute: Ep 81: Hank Williams, Cory Branan & Bad Cop Bad Cop, St. Lucie County COVID-19 Update, March 5, 2021, Daupler Incident Response Management System, Rhythm & Rhyme Toddler Storytime @ MS Library, Wednesday Afternoon Book Discussion @ LB Library, Off the Hook Crochet Program @ HB Library, Thursday Evening Book Discussion @ KB Library, Emergency Medical Services Advisory Council, Let's talk about Android - Part One @ LWP Library, Friday Afternoon Book Discussion @ LWP Library, Virtual Reality Experience @ Lewis Library, Matinee: DC League of Super Pets @ LB Library, St. Helen Catholic School Basketball Games, Tuesday Afternoon Book Discussion Group @ MS Library, Board of County Commissioners Regular Meeting - Erosion District, Marine Science in the Morning Lecture Series, Florida Benchmark Consortium 2023 Annual Conference, Page to Screen Book Discussion @ LB Library, St. Lucie Cultural Alliance Finance Committee meeting, Downloading Music with Freegal @ MS Library, Movie Matinee, Lyle, Lyle Crocodile @ MS Library, Board of County Commissioners Informal Meeting, HANDS Clinic Information Session & Mobile Health Bus Tour, Genealogy Lecture and Discussion @ LB Library, Treasure Coast Community Action Agency Meeting, Bear Point Mitigation Bank Management Committee Meeting, Thursday Morning Book Discussion @ KB Library, St. Lucie Cultural Alliance Executive Committee Meeting, Page to Screen Book Discussion @ KB Library, Let's talk about Android - Part Two @ LWP Library, AAU Vero Elite Beach Invitational Volleyball Tournament, Introduction to Drawing Anime @ LB Library, Board of County Commissioners Regular - Erosion District - Mosquito Control District Meetings, Tenants Rights under the Fair Housing Act Workshop, Mystery Lovers Book Discussion @ MS Library, The Zoom Book Group: A Virtual Book Discussion, Treasure Coast Research and Development Authority Board Meeting, iPhone - Building on the Basics @ MS Library, Pokken Teen Gaming Tournament @ LB Library, 2300 Virginia Avenue Fort Pierce, FL 34982. This project will eliminate aging septic systems, thereby protecting our waterways, notably the St. Lucie River and Indian River Lagoon.. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Meter Readers are responsible for reading the meters 28,000 electric, 20,000 water, 4,200 gas, and 15,000 wastewater customers in the Fort Pierce area. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. The Customer Service call center (772-466-1600, ext. However, the people who live at the complex said they never have had to do without it. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Kiosk Bill Payment Option is Now Available! Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Please log on to. Pay via Auto Pay. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. The Kiosk is available 24 hours and accepts payments by cash, credit/debit cards, and checks. 67-1391. If you have questions about the program, call the St. Lucie County CARES Public Information Line at 772-462-1705 or emailcomm_info@stlucieco.org. FPUA is now offering residential and commercial payment plans to facilitate customer payment of their utility bills. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. Click to View the Electric Service Area Map. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Published: Nov. 18, 2022 at 2:55 PM PST. Payments accepted 8:00 am to 4:30 pm Monday Friday. FPUA, is one of 34 public power communities throughout Florida. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. Avoid physical contact with people who are sick or show symptoms of being sick. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. To expedite service, please have your account number and payment ready as we will not be able to serve you if you do not have your account information. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. This program is available until July 24, 2020. Get adequate sleep and eat well-balanced meals. The RP3 program measures each of the following categories of a utilitys operation: Reliability, Safety, Workforce Development, and System Improvement. We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. For more info, please call 772-466-1600, ext. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. View your current utility bill, previous bills, and pay your utility bill all in one convenient location. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Commercial customers should call 772-466-1600, extension 3243, to speak with our Commercial Liaison. Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship due to the coronavirus pandemic. Please contact the FPUA customer service call center at 772-466-1600, ext. 59-1290; 2 of Ch. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. Verification of need must include proof that the Corona Virus/COVID-19 caused a financial setback that makes it difficult for you to pay your FPUA bill (verification criteria will be explained when appointment is made), Assistance provided only once per account number. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Contact Us Pay My Bill Apply For Service. Its been real tough, because I have kids and I have a disabled son, she said. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Payment plans with 0.0% interest will be available to assist customers who have accumulated a past-due balance during this pandemic. As the positive cases of coronavirus continue to escalate, please follow these suggested guidelines: FPUA will continue to communicate regularly through our website(www.fpua.com), Facebook (www.facebook.com/teamFPUA), and news releases. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Because we are community-owned and locally managed, we focus on serving local needs, through low rates, jobs, and contributions to the city budget. The drive-thru is also available, but lines can be long in the early hours. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. FPUA is proud to be designated as a Reliable Public Power Provider (RP3) by the American Public Power Association. You can have your utility bill payment automatically deducted from your checking account each month. *Service disconnects for non-payment will resume on Monday, July 27, 2020. Additional payment locations and online options are available atwww.fpua.com. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. The 13 cities include Fort Pierce, Bushnell, Clewiston, Fort Meade, Green Cove Springs, Havana, Jacksonville Beach, Key West, Kissimmee, Leesburg, Newberry, Ocala, and Starke. , tables, and ENJOY the BEAUTIFUL HISTORIC, DOWNTOWN Fort Pierce Utilities Authority is... Online options are available atwww.fpua.com BBQ ribs & chicken, seafood, Americana, and Internet services of. Monitor the coronavirus situation daily and recommendations from the Centers for Disease to. 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