They called my husband at work. staff are welcoming and inclusive. Over 25 years, this business evolved throughmany iterations in partnerships with Citibank,Lincoln, J. Rothschild Assurance and wasfinally sold to St. Jamess Place in 2016.The skills and experiences Simon gained overthis time formed the core values for thecreation of Panthera Multi Family Office that heco-founded with his wife Gina and brother-in-law, Robin. Panthera Finance has an exponential growth story and has established itself as the second largest PDL acquirer in the Australian market. Scammers are impersonating Panthera and are trying to trick you. Read more here. We look forward to helping you, as we have done for thousands of people across the country. Panthera Finance Group is Australia's leading privately-owned financial services company specialising in credit management. I received a bill for $1,900 that I never owed. Within days of EWON's involvement, Energy Australia instructed Panthera to lift the credit default. endstream endobj 84 0 obj <>stream Our 100% FREE quick phone call can help you learn more about this. I didn't do anything to engage them or fail to fulfil an obligation, yet Panthera Finance forced me to deal with them because of their constant contact. The company's shares last closed at $1.11. Panthera Finance is one of Australia's largest debt buyer and debt collection companies. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'thedebtfreecommunity_com_au-box-3','ezslot_4',125,'0','0'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-box-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'thedebtfreecommunity_com_au-box-3','ezslot_5',125,'0','1'])};__ez_fad_position('div-gpt-ad-thedebtfreecommunity_com_au-box-3-0_1'); .box-3-multi-125{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}The debt collectors from Panthera Finance are chasing you! The Federal Court has ordered that Panthera Finance Pty Ltd pay $500,000 in penalties for unduly harassing three consumers over debts they did not owe and for misleading one of the three consumers. and they looked into the "debt" and found it was in fact paid, they instructed Panthera to cease collections activities and ever since they have left me alone. Panthera Finance is an Australian debt collection company who specialises in the collection of purchased debts from other businesses. It also allegedly imposed onerous requirements on these consumers to prove they didnt owe the debts which Panthera was trying to collect. You might have to go to court. In December 2018, the federal court ordered one of Australia's largest debt collection firms, ACM Group, to pay $750,000 in penalties for misleading, harassing, coercive and unconscionable conduct in the pursuit of unpaid debts from two vulnerable consumers. Panthera did not issue you with an outstanding amount. Paying off a debt is a great achievement! A starting point therefore would be to codify the guidelines.". But then again, its never too late for us to help you out. Some debt collection agencies have a poor record of adhering to consumer protection guidelines. Hi all, I just got a messaged today from Panthera Finance that I owe them over $1k but they mentioned a different name so technically I don't really owe them anything. Get the latest product reviews, money-saving tips and more. %PDF-1.6 % Harassment of consumers about debts is always unacceptable. Panthera is a debt collection company which collects debts, on behalf of other businesses and by purchasing non-performing debt for significantly less than its face value and then attempting to recover the full amount. Are you able to send me an email with your account information to help@energyaustralia.com.au or alternatively you can contact us on 133 466 to discuss further. When they reverse a default listing, they don't let those same organisations that have an alert on you for a negative ding know that the default has been reversed. ( This action is part of our continuing joint efforts with the Australian Securities and Investments Commission to crack down on shady debt collection practices, Ms Court said. The company was seeking to raise $20 million in a placement to sophisticated and professional investors via stockbroker Morgans on Wednesday. Call Energy Aust first.. they are the ones with the power to get them to stop. We integrate financial services with digital-first, data driven solutions. Then when youre at home, youll find letters in the mail. Go and reward yourself. In this case, we allege Pantheras conduct was particularly egregious as we understand they continued to harass these three consumers after they became aware that they didnt owe any money.. Be very careful dealing with this dodgy company as there are numerous complaints about them on the net. And, there seems to be no reason for them to change their ways. I always took a pretty simple view: if Energy Australia could demonstrate why I now owed them more money, then I would pay it. the last one. 79 0 obj <> endobj Initially specialising in international real estate finance, he diversified into the UK domestic market as an independent whole of market broker, and now provides advice in arranging various types of private finance across multiple jurisdictions. But the onus is on them to demonstrate that the bill they're chasing is legit not on me to prove it isn't. We offer a comprehensive range of mortgage products from across the market. But if not you can still work in the office. It is of concern as it looks like it is either a scam or identity theft. "Not a day goes by where our financial counsellors aren't speaking to people who have been impacted by debt collectors in some way, and a lot of the time people are feeling harassed," says Johnson. Built specifically around legal and regulatory requirements, the platform has revolutionised the experience we offer customers. The best way to stop any debt collector is contacting them and organizing a payment plan. We work hard to sort things out so the average Australian doesnt have to. The good news is that Panthera Finance actually employs a nice team of people who are ready to come to a formal arrangement. She loves attending concerts and also volunteers at her local hospital radio station as an evening DJ. Disclaimer: This a resource and referral website where we may earn a commission on each referral generated. See something that's not quite right in this article? When not being pestered by his children,Simon enjoys Tarantino movies, being a crackshot and cooking feasts. The Forrests owed $9,600 on their credit card when a debt collector "went for the house". Bad news if you need to buy a car or house in the future. The ACCC alleges that Panthera Finance repeatedly contacted the three consumers for the payment of the disputed debts despite being advised that they were not liable for the debts, and in two cases placed an incorrect default listing on the consumers credit rating files. Report. Automated page speed optimizations for fast site performance, Australian Competition & Consumer Comission, Tips on How to Make Buying a New Car Easier, Financial Services in the Digital Era: How to Effortlessly Send and Receive Money, How to Easily Calculate Your Mortgage Rate Payments, Working Abroad Means Tax Planning Too: Heres What You Should Know, Home Loan vs. Mortgage Loan: The Main Benefits Explained, The Top 4 Home Security Tips You Need to Know, Home Decorating Tips That Wont Break the Bank. Johnson cites the recent case of a man who had lost his job due to the pandemic and took the initiative to contact the debt collector, informing them that he had no income and was applying to Centrelink. Read more: Cant Pay My Debt: Heres the BEST solution! The contingent collectors issue "has probably been magnified with more telcos and energy companies outsourcing their debt collection," Guthrie says. If the alleged debt is more than six years old (or more than three years in the Northern Territory), the case is closed and debt collectors can't come after you. So, this morning a mail has come to me from Panthera Finance asking me to pay $570 on to them for Energy Australia. It has a $450 million market capitalisation. In this guide, were going to talk about what is personal insolvency and the differences it has when compared to other, Did you know that lenders do provide better home loan rates where you can refinance your mortgage with bad credit? endstream endobj 80 0 obj <><><>]/ON[93 0 R]/Order[]/RBGroups[]>>/OCGs[93 0 R]>>/Pages 77 0 R/Type/Catalog>> endobj 81 0 obj <>>>/Rotate 0/Type/Page>> endobj 82 0 obj <>stream Purchasing a debt means the ownership, and legal right and interest of the debt, is transferred to Panthera. Make sure your aware of your rights and deal with the company that you have debt with and avoid panthera finance at all costs as they are scammers that use tactics to avoid being prosecuted. This is great news, however, debt collectors are still out to get you. At Panthera, his focus is dealing with all aspects of client management and administration, from the initial client contact through to completion, whilst handling matters of compliance and ensuring regulatory procedures are met. If you want additional piece of mind, call them up. These organisations tend to focus on how much money is being recovered, not on the methods used to recover it. Our team talks to people like you every single day. These are not legally enforceable; they are not a statute and part of the Australian body of consumer law. ). Unfortunately contract law stipulates that a contract is only issued between the original two parties and can not be transferred without consent. For those seeking to increase their existing borrowing, alternative finance options may be available and more appropriate for your needs. Before this, he worked in wealth management in Singapore for a number of years. Demand they communicate with you only in writing (on paper). Debt collectors are meant to work with debtors on a realistic payment plan, but many don't. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers. In July 2018, ACM Group Limited, another collections firm, was fined $750,000 for actions including, "ongoing harassment of a care facility resident who had difficulty communicating after suffering multiple strokes". Tim is a dedicated whole of market, independent mortgage and finance broker and is the businessprincipal of Panthera Finance. Force them to prove that: 1. The deal marks a busy period for CHAMP. So are you actually own them $570 or this amount including a admin fee? "When somebody calls a debt collector with that sort of information, the debt collector should really be working with them to provide some suitable hardship relief, whether that's putting the payments on hold for a certain period of time or agreeing on an affordable payment plan," Johnson says. Energy Australia refuse to provide any information - they cannot even find someone to press a button and print out details of the supposed account. They can only contact a 3rd party twice per year to get location information about you. As part of this case, the Court has suppressed the names and details of consumers affected. n3kGz=[==B0FX'+tG,}/Hh8mW2p[AiAN#8$X?AKHI{!7. The ACCC has instituted proceedings against debt collection agency Panthera Finance Pty Ltd alleging it unduly harassed three consumers over debts they did not owe. I will be more than happy to investigate this further for you, to ensure that you do have a balance outstanding. There are many complaints about Panthera Finance and their debt recovery efforts through letters and threatening court action. "But in this particular case, not only was no hardship relief offered, but they actually sent the man a letter a couple of weeks later, threatening to take legal action if he was unable to pay the debt in full. He did and Energy Australia will not assist him. This includes those in Melbourne, Sydney, Brisbane, Perth and Adelaide. She thinks an overhaul of the system is in order: "What we need is specific legislation covering the debt collection industry as a whole," she says. "Based on my experience it seems debt collectors do as they please, on the phone at least. If you believe the debt isnt accurate or shouldnt exist read below where there is information on potential remedies. However, I do have a spreadsheet that shows me that I last paid Energy Australia $250 in June 2014. In this review, well examine how to deal with Panthera Finance in Australia. However they did not prove it, and so I did not pay. More than this is considered harassment, and you might be able to sue them. And, there seems to be no reason for them to change their ways. they are a real company , had to deal with them before ( someone opened a telstra home line under my name fraudulently ) , they made things super difficult, if i was you i would find out from agl whats going on , and deal with panthera via email/written form only, when i dealt with them , they lied , made things up , failed to deliver any evidence of what was owed and refused to contact telstra after i called telstra and cleared it up with them and provided panthera with reference numbers to interactions with telstra, this was over a 4 month period where i was told multiple times it was sorted. Laura lives in Essex with her husband and 2 young sons. In other words Energy Australia refused to assist. For example, a further advance from your existing lender or an unsecured loan (e.g., a personal loan). This is a great extrinsic motivation. They appear to be complicit in a scam. Should I call those Panthera Finance company tomorrow and explain this? The firm agreed to pay about $170 million for infrastructure project supplies company Jaybro only last month, which was its fifth deal in the firm's "CHAMP IV" buyout fund. Over the last two years around 100 people have complained to the ACCC about Panthera's debt collection activities. We help credit-impaired Australians find peace-of-mind with a real alternative to high-cost, short term loans. In 2017, Champ Private Equity bought into Panthera Finance, valuing the company at $300 million. ", Not a day goes by where our financial counsellors aren't speaking to people who have been impacted by debt collectors in some way. Any fine they might get is unlikely to change business practices, because business as usual appears to make debt collection very profitable. Designed specifically for the needs of SMEs who cant afford a collections or finance team, the Bill Chaser online platform enables businesses to load the debts they are owed in a simple, intuitive way. Here she gained vast experience in working with high net worth and ultra high net worth clients to assist in delivering for their mortgage and structured finance needs. You may also want to speak with the original business which passed the debt collection notice onto Panthera Finance so they can investigate why this debt was incurred and passed on. When do debt collectors give up? The National Debt Helpline is always available on 1800 007 007. Less than six months later, the company was sold for $40 million. They can only contact you between 7:30am and 9pm on weekdays. We can stop further direct involvement but remember that requires your commitment. hb```f``"Y@9> 9%)gd x Y^]#'x6]( X Y@ENcd0u Pros. nQt}MA0alSx k&^>0|>_',G! We integrate financial services with digital-first, data driven solutions. "I can't give you what you're asking," Mary told them. ACM chose to fight all the way to the Federal Court before losing, and was fined $750,000. Hundreds have already beaten Centrelink robodebt behind closed doors. But we can help sort it out so they never call you again! What if I am impacted by COVID- 19? Then again, we understand that you dont want to pick up the phone as youll likely get some harassment. Witness B and his financial advisor, informed Panthera on at least three occasions in the period 20 January 2017 to 4 April 2017 that Witness B was not liable for the Telstra Debt, and that Witness B believed the Telstra account was created State Mercantile is a debt recovery provider which specialises in the collection of heavily overdue and delinquent accounts. We are extremely disappointed that parts of the debt collection industry continue to disrespect consumers.. And three years later, my fight with Energy Australia and with Panthera was finally over. hbbd```b``"@$*0DHH ,"SDN6E$L@M``+-@ ! LiveHire was offering new shares at $1.05 each, with proceeds to accelerate growth. Panthera's parent company, PF Australia Pty Ltd, reported $58.4 million revenue and $22.4 million profit in the year to June 30 according to accounts filed with the corporate regulator, and $51.5 million revenue and $23.8 million profit one year earlier. I'd say your first plan of attack should be to discuss this with Energy Australia - find out if you really do owe them anything, and the details thereof. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. The onus is for the original debt provider and Panthera Finance to prove that you owe the money being requested, than for you to prove that you do not owe said debt. My wife's son has a similar problem that has arisen. With over 15 years of learnings and experience behind us, we leverage innovation to empower consumers to improve their financial well-being. I was renting the apartment back then and I was pretty sure we cancelled everything under my name. Becoming 100% debt-free takes a lot of work, effort, commitment, and often, a financial sacrifice. Panthera boss and part owner Jamie Hough said the investment would help. Youll discover how to avoid debt collections in Australia, using this guide and the very effective service that we recommend. When I contacted the Financial Ombudsman Service (FOS) to complain about Panthera's debt collection practices, they were unable to act until the Energy & Water Ombudsman (EWON) had confirmed the legitimacy of the debt one way or the other. Only if the debt collector is sure you don't share your account and no one else can see your messages. Why would you have a debt with Panthera Finance? When I rang to ask about procedures for ensuring accurate record keeping and appropriate debt collection practices, Panthera's official response revealed very little: "Panthera Finance takes its obligations to its customers very seriously. Asked 10 February 2021. Not only do they behave in an illegal manner but do not provide any invoices or evidence of the debt that is required to be paid in full. Panthera is one of Australias largest debt collection companies, with several brands under them including DIY/automated options for small to medium businesses, mortgage broking and personal/asset finance business arms. hVmoF++K"5]XS$Kr}qPm3$W[Vayfgyf b#Q@|/$'K TD"I'"B We work hard to help everyday Australians to work through the hurdles. Panthera Finance LLP is authorised and regulated by the Financial Conduct Authority and is entered on the Financial Services Register (www.fca.org.uk/register) under reference 951603. Angela works closely alongside Tim, assisting with more complex transactions and internal regulatory processes. In a Brisbane District Court case, Richard Kennerley. Email communications are not secure and for this reason Panthera Finance LLP cannot guarantee the security of the email, its contents or that it remains virus free once sent. After a long career on the railway starting in 2003, he decided his future lay elsewhere and qualified as a mortgage and protection adviser. Born and raised in Scotland, Jamie studied Spanish and Politics at Newcastle University and spent time living in Mexico before moving to London to embark on a career in mortgages in 2007. As it stands, the originator of a "debt", such as utilities companies or banks, and the funder of purchasing that debt (including venture capitalists), both get to profit from the systemic and aggressive actions of a very profitable debt collector. I am now searching for information on the relevant ombudsman. Panthera Finance said the organisation was aware of Mr Lenzo's case and was investigating it with the Australian Financial Complaints Authority. Your home may be repossessed if you do not keep up repayments on your mortgage or any other debt secured on it. Reward yourself. The skills and experience he gained on the railway have given him the aptitude in helping people and enjoys interacting with his clients to help them gain the best solutions to their needs as a whole of market, independent mortgage and protection broker. Debts is always unacceptable mortgage or any other debt secured on it late for to. To empower consumers to prove it, and often, a personal loan ) referral website where may. To focus on how much money is being recovered, not on the methods used recover. Formal arrangement said the organisation was aware of Mr Lenzo 's case and was $! Products from across the country find letters in the office worked in management! 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